How to stop auto renewal on Airtel [Perfect guide 2021] - Worldtecharena
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How to stop auto renewal on Airtel [Perfect guide 2021]

how to stop auto renewal on airtel
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The best way on how to stop auto renewal on Airtel Network will be discussed in this article.

In addition, we are going to enlighten you more about Airtel Nigeria, and also going to answer other frequently asked questions such as:

  • How to migrate to Airtel smart connect
  • How to migrate to Airtel smart connect on an old SIM
  • How to stop auto renewal on Airtel night plan

Without further ado let get started.

About Airtel Nigeria

As it’s well known that Airtel Nigeria is one of the biggest networks in Nigeria. It’s known to be one of the leading mobile telecommunications companies in Nigeria.

Although, Airtel Network is not the first but among the best. There are also some like MTN which celebrated 20years some days ago, also Glo and 9moblie; formally known as Etisalat.

According to the statistics released by the NCC in 2019, Airtel Nigeria has 26.8% out of 100 in the market share with 46.8 million subscribers.

That’s over 2years now which means it would have increased.

The key man is Segun Ogunsanya who is the Managing Director/Chief Executive Officer. Its headquarter is located in Abuja.

Airtel Nigeria has been serving its customers since 2000 and still serving them. Soon Airtel Nigeria will celebrate its 21year anniversary.

Its Parent organizations are Airtel Africa, Bharti Airtel Nigeria B.V. Also, Airtel Nigeria was once known as Zain Group, Celtel, Vodacom and Vmobile

How auto renewal works

Like all other networks, the auto renewal feature is also available on Airtel. How to stop auto renewal on other networks will be discussed in the future article.

On a norm, the autorenewal permits you to consequently re-subscribe to a current data plan on your device without sending the USSD code again once you have already subscribed to the plan.

Sometimes, this feature is cool because it’s automatic. But also frustrating and it breaks our heart most time because we might have budgeted the airtime for something else.

I could vividly remember a day when I have the intention of purchasing a data plan of 1Gb but had totally forgotten that I am on auto renewal.

The renewal time was some minutes before recharging my line. It got activated immediately because it’s already the accurate time. I cannot cry because it was my last card.

How to stop auto renewal on Airtel

Like every other service provider, there are various methods of approaching the autorenewal feature on Airtel.

Without beating too much around the bush, the ways will be discussed below:

1. USSD code

2. SMS

3. Customer care

4. Social media (Twitter)

  • USSD CODE

One of the easiest ways to stop auto renewal on Airtel Network is the use of USSD code. This process doesn’t require data or any active data package. Below are the USSD code ND response given after the process:

For all Android Bundles dial *438*100#

“You’ve canceled your Android bundles subscription, and opted out of future renewal”

For all Mega bundles plan dial *408*100#

Below is what you will get after dialing the USSD code:

“You’ve successfully opted out of future Android bundles mega pack renewals”

  • SMS

Furthermore, disabling the Airtel auto renewal feature via SMS is one the fastest ways to deactivate the feature but not as easy as the USSD code.

This also doesn’t require data or any airtime charges to get done. All you need is your device including in it the Airtel sim. You have to go through some steps which are written below.

Here are the steps you need to follow to deactivate the auto renewal feature:

1. Go to your phone SMS / Inbox and create a new message

2. Text STOP

3. Enter 141 as your recipient number

4. Click submit, send, or ok

After following the steps listed above, you will get a confirmation SMS from Airtel telling you you have successfully opted-out of Airtel auto renewal.

Customer Care service

Also, placing a call directly to the Airtel customer care number is one of the best ways on how to stop auto renewal on Airtel Network.

You place a call asking them to disable auto renewal feature from their end which will be done in a short period of time. But sometimes you will have to wait and wait until they transfer you to customer service.

This process in some cases takes so long and it’s not generally advisable to go for. The USSD code and SMS are still faster and easier.

I remember I have to wait for ten minutes one time ago because Subscribers are too many on line.

These days process is kind of get these days because not everyone has the time to wait for a long period of time.

The Airtel customer care number is 141.

  • Social media (Twitter):

how to stop auto renewal on airtel

Few people do use this method because most people think they won’t get a response as Faster s they want.

As it’s not news that Twitter has been ban in Nigeria. This makes it more complex to access Twitter. But do you know you can bypass the ban? How to bypass the Twitter ban will be discussed in future articles.

Twitter is widely used by different companies including individuals to get feedback and complaints from their customers. It’s also a medium to provide answers to their inquiries.

To cancel or stop auto renewal on Airtel Network via Twitter, follow the steps listed below:

Go to m.twitter.com or web.twitter.com on your PC

Log into your Twitter account

Got to search bar to Search for “airtel_care”

Navigate on the verified Airtel Nigeria account with a verified badge, then click the direct message icon or button to chat

Explain your request and send

Then wait for them to reply.

The truth is that it’s a long process just like customer service because you will have to wait for the Twitter account manager to check your messages, then forward them to the customer service that will attend to it.

These days almost all networks included a new feature that allows you to select either to allow auto renewal or just a one-time subscription while processing the application which is quite cool than ever before. With this, it would be very easy to bypass auto renewal feature.

How to migrate to Airtel smart connect

The first migration within a month is free of charge but the second migration will cost N100.
To migrate to Airtel smart connect 6.0 is easy and faster
There are two methods involve:
1. SMS: send SMART as SMS to 311.
2. USSD code: dial *311#.
A notification will be sent instantly, informing you of the migration. Then you enjoy your new plan

To confirm if you have been migrated to Airtel smart connect 6.0, dial *121*3*5#. It will instantly display your tariff plan.

How to migrate to Airtel smart connect on an old SIM

To migrate to airtel smart connect on an old SIM, use the USSD code: dial *311#.

A notification will be sent instantly, informing you of the migration. Then you enjoy your new plan

How to stop auto renewal on Airtel night plan

For Android Bundles including night plan dial *438*100# or Megabundles *408*100#
“You’ve canceled your Android bundles subscription, and opted out of future renewals”

 

Conclusion;

In this article, the best way on how to stop auto renewal on Airtel Network has been discussed.

The Best way to stop auto renewal on all other networks like Glo, MTN, and 9mobile will be discussed in future articles.

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Obed Okwosi
the authorObed Okwosi
Blogger, Forex trader, Digital marketer.

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